Back to my blogger after 6years.. Had been so busy with the work life, and writing a blog seems already out of my daily routine since long time ago.. What that makes me busy for the past 6years? I guess only my job as an "IT Service Desk", providing technical support & guidance to users.. Do I like my job? Sometimes yes (but really rare).. Why? Because as an IT support, i am overwhelming with "user's problem" (xN times), everyday.. Especially when you got fussy/ troublesome user, that confused people & confused themselves.. But from the good point, I like helping people. Sometimes user are really desperate in the issue faced, and IT support just have to do some magic & the problem would be gone. What my team/ I support? Basically i think I support everything.. I do think that my job is the hardest among all the Service Desk in the world. Because we are company internal IT, we basically have to know everything/ each services in our company (which ...
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